Frequently Asked Questions
Everything you need to know about your Y1 Sport gear and orders.
What is the typical shipping time for orders?
Standard shipping usually takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
Do you offer a warranty on high-performance sports equipment?
Yes, all Y1 Sport equipment comes with a 6-month manufacturer's warranty covering any structural defects or craftsmanship issues.
How can I return or exchange an item?
We offer a 30-day return policy for unused items in their original packaging. Simply contact our support team to receive a prepaid return shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.
How do I determine the right size for my apparel?
Please refer to our comprehensive Size Guide located on each product page, which includes specific measurements for chest, waist, and height to ensure a perfect fit.
Can I track my order status in real-time?
Once your order is dispatched, you will receive an email with a tracking number and a link to our tracking portal to monitor your shipment's progress.